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Chief Operating Officer (COO)
Hatillo, PR · Biotech/PharmaceuticalKey Responsibilities:
Qualifications:
- Operational Leadership
- Direct all manufacturing operations including production, maintenance, quality assurance, supply chain, and logistics.
- Ensure plants operate safely, efficiently, and with high reliability while meeting production, quality, and delivery targets.
- Drive Lean Manufacturing, waste reduction, uptime improvement, and continuous improvement programs across facilities.
- Maintain industry-leading safety practices and compliance with OSHA, environmental, and regulatory requirements.
- Strategic Planning & Execution
- Partner with the President & CEO to define and execute long-term business strategy, including capacity planning, automation roadmaps, and technology upgrades.
- Identify growth opportunities in product innovation, market expansion, and operational scale.
- Lead high-impact initiatives that improve competitive positioning, operational efficiency, and customer satisfaction.
- Financial & Performance Management
- Own operational P&L performance; deliver revenue, margin, productivity, and cost objectives.
- Develop and manage annual operating budgets, capital spending plans, and financial forecasts.
- Establish KPIs and performance dashboards to monitor and improve plant and corporate metrics.
- Implement cost-control strategies for materials, labor, energy, and logistics.
- Commercial & Customer Engagement
- Collaborate with sales, customer service teams and QA department to ensure operational alignment with customer needs for quality, service, and responsiveness.
- Support pricing strategy, production planning, and customer-specific performance improvements.
- Strengthen relationships with key accounts through plant tours, performance reviews, and strategic partnership discussions.
- Leadership & Organizational Development
- Build, develop, and mentor strong teams across operations, engineering, supply chain, and plant leadership.
- Foster a high-performance culture rooted in accountability, teamwork, safety, and continuous improvement.
- Lead succession planning, leadership training, and workforce development initiatives.
- Serve as a cultural leader, promoting transparency, collaboration, and integrity.
- Cross-Functional Alignment
- Ensure strong integration across operations, sales, finance, HR, procurement, and engineering.
- Lead process integration and collaboration initiatives that improve organizational agility and service performance.
- Streamline workflows and support the adoption of new systems, automation, and digital tools.
- Risk Management & Compliance
- Oversee environmental, health, and safety programs to ensure full regulatory compliance.
- Lead risk management efforts, including business continuity planning and operational contingency strategies.
- Support sustainability initiatives tied to materials, energy usage, and waste reduction.
- Executive Leadership & Succession Preparation
- Act as a trusted advisor to the President & CEO, engaging in high-level decisions related to strategy, corporate governance, and major investments.
- Participate in board-level reporting, presentations, and stakeholder communications as required.
- Prepare to transition into the President role by taking on increasing responsibility for organizational leadership, strategic direction, and external representation.
Qualifications:
- Bachelor’s degree in Engineering, Operations Management, Business, or related field.
- 10+ years of progressive leadership experience in manufacturing, with at least 5 years in corrugated packaging or a closely related industry.