Job Title: Field Service Tech I

Paga: 17.27 p/h
Fixed Monthly Car Allowance: $600.00
Fixed Monthly Cellphone Allowance: $50.00

Disponibilidad a viajar a jayuya, aibonito, guayama cuando sea necesario a dar servicio

Job Description:
Installs, checks out, operates, maintains, repairs, and modifies equipment. Provides guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques. Analyzes equipment failures to determine cause and recommends corrective action. Advice and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation. Devises and implements preventive maintenance programs and keeps performance and maintenance records on equipment. Participates in installation planning phase. Assists technologists and/or management in evaluation of device problems, procedural issues, and documentation and quality issues.

Essential Duties and Responsibilities:
This section contains a list of five to eight primary responsibilities of the work. The incumbent will perform other duties as assigned.
1. . Adhere to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
2. Completes installations and repair services within time requirements established by service management
3. Schedules service calls with customers in accordance with current procedures published by national and regional management
4. Provides installation and repair service within time requirements established by service management
5. Repair devices in accordance with specific documents or SOP’s and complete necessary service documentation. Performs tests/diagnoses of systems. Performs controls and test procedures on instruments, equipment, products, or product performance.
6. Identifies and implements corrective actions on processes and non-conformance issues covered by documentation in accordance with Quality/Regulatory requirements. Provide suggestions for corrective action based on root cause analysis.
7. Direct communication with customers and periodic travel to customer sites to perform repairs or preventive maintenance.
8. Conducts all roles and responsibilities with the ethics and compliance platform.
9. Perform other duties as required

Qualifications
· Computer Literate · Ability to read and comprehend material written in English. · Problem solving skills. · Ability to work independently · Willing to travel (locally and abroad) · Overtime may be required at times. · May require working some holidays and weekends

Education and/or Experience:
Bachelor’s Degree plus 2 years of experience, or associate degree plus 5 years of experience in a related field service, electronics, technical, etc., or In lieu of degree, 5-7 years field service experience.

Qualifications:
Excellent communication ability required. Basic addition, subtraction, multiplication, division, and fractions are required. Ability to exercise independent judgment and draw accurate conclusions based on available information. Good written communication skills, in English and Spanish. Computer Literate. Availability to travel abroad. Ability to read and comprehend material written in English. Problem solving skills. Willing to travel (inside and outside of the Island). Ability to work independently. Overtime may be required at times. May require to work some holidays and weekends. Required have own vehicle.