Purchasing Agent

Work Environment and Scope
This role operates within a high-volume, deadline-driven support environment and requires frequent coordination with internal stakeholders, suppliers, accounts payable, procurement, vendor master teams, and IT support partners. Success in this role requires the ability to manage recurring operational responsibilities while responding effectively to variable business demands and urgent issues.

JOB DESCRIPTION
Responsibilities include providing day-to-day operational support for invoice exception resolution, vendor master activities, IPC support, and ticket management. This role is responsible for ensuring timely follow-up, issue resolution, and continuity of service across internal stakeholders, suppliers, and cross-functional business partners.

The position supports critical activities related to invoice processing, PO exception handling, supplier statement review, vendor master updates, requester communications, and operational reporting. The ideal candidate will bring strong system knowledge, attention to detail, and the ability to manage multiple priorities in a high-volume, service-oriented environment.

Key Responsibilities
Manage PO value exceed invoice resolution and related escalations
Follow up with requesters on unresolved invoice issues and delayed responses
Review credit hold and invoice exception scenarios to determine next steps
Validate PO balances, invoice details, and related data in SAP
Research invoice history to identify duplicate, previously paid, or outstanding invoices
Process PO increase requests in Ariba and support downstream invoice workflow requirements
Support invoice approvals and exception handling in ReadSoft
Review supplier statements and coordinate follow-up on open items, discrepancies, and revisions
Support vendor master invoice resolution activities, including issue follow-up and documentation collection
Validate supplier bank information and coordinate vendor master update submissions
Obtain EFT forms and required supplier documentation to support accurate vendor data maintenance
Manage ServiceNow tickets and support verbal verification requests within required service levels
Handle IPC vendor master escalations and monitor status through resolution
Respond to complex operational inquiries and coordinate with cross-functional teams as needed
Support access-related requests for new hires and coordinate IT issue resolution
Assist with department communications and stakeholder outreach activities
Support training coordination and delivery for internal requesters across regions
Participate in project implementation and operational support initiatives
Manage shared inbox activities and ensure timely routing or response
Maintain recurring reports, manual trackers, and performance-related documentation


*Weil Group is proud to be an Equal Employment Opportunity Employer.*